What Is An Entertainment Coordinator?

melange wedding reception photo by Sami Kathryn
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Photo Credit: Sami Kathryn

A Wedding planning revolution

Whether you’re working with a wedding planner, day-of coordinator, or just doing it yourself, planning a wedding is an incredibly daunting task. At Intensity, we believe that the band can be the most important component of your party, but where do you even start with all of the details? Coordinating between the planner, the venue, the band…it can quickly become overwhelming.

The Entertainment Concierge (EC) is a position we developed to take the hassle out of planning your music, special moments, announcements, and party. This role is the first of its kind in the live party band industry, and our clients love it. But if you’re just starting out your planning with us, you may have some questions about what an EC does and how to utilize their skills to enhance your whole experience.

Don’t worry! We’re here to help. Let’s explore how your EC will make your planning a breeze:

  • So what exactly does an EC do?

    An Entertainment Concierge is your primary point of contact during planning. They will give you access to your client portal, answer questions about the band's performance, help plan your special moments, assist in building a timeline for your reception, coordinate production details with the venue, and more!

  • When will I know who my EC is?

    Once your contract is signed, our sales team hands off your event to an EC, who will reach out to you shortly after.

  • I just got my first email from my EC. What now?

    Your Entertainment Concierge will send you an email to introduce themselves, as well as give you a link to your client portal. The client portal comes with instructions and a questionnaire to complete. Follow the instructions provided, and ask your EC for assistance if you need it.

  • This is already sounding like a lot. Can't my planner deal with all this stuff for me?

    Of course! If you'd rather your planner or agent work with your EC and keep your inbox clear, we are happy to accommodate. Your client portal will ask you who we should include in communication. We want to provide you with the ability to be as hands-on (or off) as you want!

  • I'm having an issue reaching my EC. What do I do?

    If for any reason you are unable to reach your EC, feel free to contact us. We'll be happy to resolve your question as quickly as possible.

Unparalleled Service

As you can see, our Entertainment Concierge will be handling a lot for you leading up to your event. You don’t have to be worried about the details – tell us your vision, give us your wish list, and let us work our magic! We are committed to excellence and nothing would make us happier than to help put together a spectacular day, with you taking center stage.

Interested In Booking Our Bands?

We’re available 7 days a week through chat, email or phone. We’d love to talk with you and tell you more about our exciting party bands!
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