Who are you people?

Coordinating and performing for over 400 events annually requires intense planning and commitment. These awesome people are the engine behind our company’s success.

Meet the owners

Meet Joe and Mendy – the ultimate mash up. Some couples just go together like peanut butter and jelly. Not these two. Think salt and watermelon, or watermelon and a crazy person. Nevertheless, these two are the proud parents of Intensity Entertainment. Their combination of compassion and creativity has fostered one of the largest and most talented entertainment families in the Southwest. And through sheer determination, perseverance, and willpower…Mendy still puts up with Joe.

Joe Hargrave

In 2011, Joe started a single, five-piece band, as a hobby. He played guitar on every event for the first couple years, and played regularly through early 2018. Today, he is still involved on a daily basis, but you’ll more likely find him mixing audio, editing video, developing our website, or making coffee for Mendy.

Mendy Hargrave

Mendy joined the team in 2015, and has been instrumental to the incredible growth of Intensity over the past few years. Among other things, she handles the accounting and legal components of the business, in addition to her futile attempts at keeping Joe in line.

our management team

Kim Burns

Director of Operations

As one of the original five band members, Kim has worked closely with Joe and Mendy to facilitate growth and maintain the quality of our product. Today, she facilitates the training of new Entertainment Coordinator’s and Band Leaders, leads our Mélange Band, is one our sales and booking team, and performs at around 75 events per year.

Brian Carter-Kacho


Brian Carter-Kacho, or “CK” as he’s more commonly known, has been with In10City from the beginning. CK serves as Director of Sales. Chances are that if you’ve talked to anyone here, CK was probably the first person.

CK works tirelessly to make sure our clients get the party they deserve. When he’s not on the phone, he performs as a lead tenor vocalist for our Mélange band.

Ian Bush

Content Manager

As Content Manager, Ian is responsible for managing our website and all digital marketing initiatives. He is our website designer, social media manager, content writer, and spreadsheet nerd.

A man who wears many hats, Ian is also an Entertainment Coordinator and the director for all of our Live Showcase events! And as if that weren’t enough, he spends his weekends signing tenor for the In10City Band.


Talent Manager

Tim is our personnel specialist, responsible for staffing all of our events, recruiting and developing new talent, completing payroll, and basically keeping everyone in the company sane. He has helped Intensity nearly double in size since 2018 by finding the best musicians in the nation and turning them into intense performers. (buh-dum-tsss)

In addition to his human resources skills, Tim is also a talented multi-instrumentalist and accomplished studio musician and songwriter, and performs on keys weekly as an In10City Band Leader.


Events Specialist

While you may not catch her on stage with the band, Heather is one person you definitely want behind the scenes of your celebration. Knowledgeable, meticulous, and passionate, Heather helps clients realize their vision from first inquiry to the last song.

Heather can assist you with booking our bands, reserving a spot at our Live Showcases, coordinating every minute detail of your event, and more.


Entertainment Coordinator

On Stage, she’s a vocalist for In10City and La10City (Latin City). Off stage, Crystal is an experienced Entertainment Coordinator with a can-do attitude and unmatched dedication to your event. She also holds the title of ‘Happiest Person We Know’.

entertainment coordinators

The Intensity Entertainment Coordinator (aka EC) is an industry-leading role that makes planning your event easier than ever. Each client is assigned an EC that becomes their personal consultant on all things pertaining to the band. The EC stays in constant contact with clients, Planners and venues. They see to it that all the details are well documented, accessible in our planning systems and accessible to our Band Leaders, musicians and technical staff. 

In addition to working in the office in this capacity, many of our EC’s are performing members in our bands. Having performed hundreds of weddings and events with Intensity, they have intimate and thorough knowledge or our abilities and inherent limitations. 

Your EC Team:






band leaders

Our Band Leaders relay all the necessary information to the band members for preparation & rehearsal. It’s their job to hold their team accountable for preparation, attire, and timeliness. These amazing human beings coordinate over 130 performers, ensuring your event timeline flows as you and your Planner have prepared. 

Additionally, they chart and arrange your special request songs, and plan your band’s playlist according to your personal preferences noted in your client portal.


Band leader

Ron was the second drummer with In10City, and has been with us longer than anyone but Joe, CK and Kim. Ron is one of the most versatile drummers in the business. He’s an expert at reading the room and calling the right song for the moment. More importantly, he’s the calming presence even in the most difficult of event itineraries.


Band Leader

Ian is a monster guitar player and has worked professionally playing Pop, Rock, Disco, Funk, Jazz, Blues, Country, Motown, R&B, Neo Soul, Reggae, and World Music. His musical versatility helps to make In10city a truly unique variety band. Whether you need light background jazz, booty-shaking funk riffs, or face-melting guitar solos, Ian can do it all!


Band leader

Jordana has been singing with Intensity for over seven years, and has been a Band Leader for the last three of those.  She has produced some killer records as a solo artist. As one of the southwest’s busiest session singers, you might recognize her voice from the hundreds of radio and television jingles she’s recorded.

Aaron (Hawk)

Band leader

Funky. We could stop there, really. A Berklee School of Music degreed bass player, Hawk, as we call him (he’s too funky to be an ‘Aaron’) is a well loved and respected Band Leader with In10City. He’s performed hundreds of events with us and has been a valued team member for over five years.


Band Leader

Greg is an experienced performer with a passion for new and interesting music. Cool and collected, he is a Band Leader for In10City that puts his heart into every performance.