FAQS

Questions Commonly Asked About In10City Band

Having done over 750 weddings, debutante parties, corporate events and social galas, we’re asked a lot of questions about our processes, production, and staffing.  So, here are some frequently asked questions along with our answers.

Need information we didn’t cover?  Contact us today!

General

Who owns or manages the In10City Band?

Intensity Entertainment, and the In10City Band, are owned by the husband and wife team of Joe & Mendy Hargrave. Joe started In10City Band in 2011 as a 5-piece band, and primarily as a hobby. The company has grown into a fully functioning entertainment and production company. Intensity now manages 4 versions of the In10City Band with upwards of 50 musicians and production crew. In 2016, Intensity acquired The Bulletproof Brass Band.  In 2017, the Artist Management division was launched.  Intensity now manages several party bands in different cities, with offices in Addison, TX.  The Addison office is home to 9 staff members that keep things running smoothly behind the scenes.  The facility also houses our recording and video production facility, and our sound stage used for small showcase events.

Are your bands insured?

Absolutely! We make sure you are protected by carrying liability insurance as required by most high-end venues.

What events can you play for?

In10City specializes in weddings and plays for approximately 150 weddings annually! Additionally, we perform for fundraisers, company parties, debutante balls, proms, or any event with appropriate space and attendees that want to party! In all, we currently perform at about 250 events per year.

Who do I contact with questions?

We are more than happy to answer any questions you have. To reach us with your questions contact one of our team members below, or call our office at (972) 521-6771. (*) denotes Entertainment Coordinators.

Director of Sales: Brian ‘CK’ Carter-Kacho | ck@intensitybands.com
President/Owner: Joe Hargrave | joe@intensitybands.com
Band Leader: *Kim Burns | kim@intensitybands.com
Office Manager/Owner: *Mendy Hargrave | mendy@intensitybands.com
Artist Management Division Manager:  Sam Riseborough | sam@intensitybands.com
Production Manager: Tim Owens | tim@intensitybands.com
Director of Marketing: *Loren Wilkerson | loren@intensitybands.com
Executive Assistant: *Jordana Malkoff | jordana@intensitybands.com

All this planning is giving me a migraine. Can you help me?

Intensity Entertainment’s on-staff Entertainment Coordinators work closely with you, your event planner and venue staff.  We have extensive planning systems, including our client portal system, to facilitate customization of your event to your personal taste.  We are not event planners or wedding planners, and won’t likely ever go down that path, as it would be a conflict of interest.  We do, however, stay very involved in planning the entertainment portion of the event.  Additionally, our staff will coordinate all band related details in a very proactive manner, through your planner and venue staff.  We perform at over 250 events each year.  We’ve become very good at this, largely out of necessity. And we’ve utilized some amazing software developers to ensure our client and staff portal systems are robust, yet user friendly.

Booking

How do we book your band?

Call Us! If you want to check availability on a date, or have questions regarding the band or pricing, give us a shout at (972) 521-6771 and we’ll be happy to help.

We can often give you a ‘courtesy hold’ on a specific date for 24-48 hours, but to officially reserve the band, we’ll need a signed contract and ‘retainer’ check.

How much notice do you need before the event?

The sooner the better! We want to make sure we are available for your event and we are on a first come first serve basis. Also, there are a lot of details to plan out to make sure everything goes as desired for your event. However, if the band is available, we are willing to work with you on short notice.

How far will you travel?

We travel any and everywhere! Obviously, the cost of the band is partially calculated based on distance, any need for airfair, equipment, backline rental on longer distances, and etc. Our production gear is based in the DFW metroplex, and we travel up to 500 miles with our own lighting and sound. If your event is over 500 miles from Dallas, TX, we require flights, hotels and rented sound, lighting, and backline equipment. We are happy to provide you with our travel Rider for review.

What happens if you are already booked on the date I need?

We do partner with a very select few bands that we are happy to contract for you in some situations. We are not an ‘agency’, and it is not our business plan to represent a large number of bands. We are a band production company and our business revolves around creating the most entertaining and engaging show possible with our internal staff. However, when we are all booked up, we can often help you find a comparable band of similar style and quality.

What happens if the band has to cancel last minute?

The beauty of hiring In10City Band is partially the fact that we are a production company that manages multiple lineups of our band. For us to miss an event would require an extremely unusual situation that would most likely affect a lot more than just the band (i.e. major weather catastrophe). If, for any reason, we were unable to make it to an event, all monies would naturally be refunded as dictated clearly by our Contract.

Pricing

How much does it cost?

Our band is priced based primarily on size of band, distance travelled, event day and any seasonal discounts that might apply. Sometimes there are additional factors, but they’re less common (i.e. unusually lengthy performances). Due to the nature of our pricing, the cost of the band is not a simple answer that can be given in this format. However, if you’ll call us at (972) 521-6771 or email our Director of Sales at ck@intensitybands.com with the city and date of your event, we can give you pricing for different band sizes provided we’re available on your date.

What packages do you offer?

In addition to hiring In10City Band to perform for your event which includes the band members and their equipment and instruments, full sound and stage lighting equipment and setup, you may add additional packages such as uplighting, pin-spot lighting, monogram lighting, cocktail hour music, ceremony music, and more at a discounted rate in comparison to third party production companies. Since we will already be there setting up for your event, we will add these services for a much lower price than our competitors. Please, call us with any questions that you may have or to receive a quote at (972) 521-6771 or email our Director of Sales, CK, at ck@intensitybands.com for more details.

Do you require a deposit?

A 50% retainer fee will be due at contract signing in order to book In10City Band.

When is the final payment due?

The remaining 50% balance along with any additional services (i.e. decorative lighting, ceremony musicians, additional pre-planned overtime etc.) will be due 15 calendar days prior to your event date.

Preparation

What should I ask the venue to prepare for the band?

The venue will want to prepare for a large box truck with all the equipment to set up for the night. Additionally, we will need to know where the box truck can park for the duration of the event.  The venue will need to either prepare a stage or provide a location for a stage to be set up on and enough power that will meet Production Rider needs.

 (This information will be provided in full detail within our Production Rider once the contracting process has begun.)

What kind of access do you need to the venue?

A loading dock is preferred, but we are willing to work with different situations. Our equipment is extremely heavy. If the band will be playing on a different floor than the load in entrance, an elevator will be required to have full access to the venue and to get set up.

What size stage do you need?

For 9 – 12 Piece Band Recommended: Stage dimensions should be a minimum of 24’ wide x 16’ deep. Minimum: Stage dimensions must be a minimum of 20’ wide x 12’ deep.

For 6 – 8 Piece Band Recommended: Stage dimensions should be a minimum of 24’ wide x 16’ deep. Minimum: Stage dimensions must be a minimum of 16’ wide x 12’ deep.

The In10City Band recommends a stage with a height of 18″ – 30″. A stage (riser) however, is not a requirement for us. We are able to set up on floor level if that’s your preference.

(This information will be provided in full detail within our Production Rider once the contracting process has begun.)

How much power do you need?

Our sound and lighting gear electrical draw has been carefully calculated by an Electrical Engineer. It is imperative that we have (4) dedicated (20) amp circuits, or the equipment will shut breakers down, stopping the show and posing permanent potential damage to some of the more sensitive equipment. Power must be placed within 15 feet from the back of the stage.

(This information will be provided in full detail within our Production Rider once the contracting process has begun.)

How long does it take to set up?

We will need 3.5 – 4 hours to get fully set up and sound checked before the time to be clean and quiet.

Do I need to feed the band members?

Yes. Please, feed your band and crew members a hot meal. Our shows are high intensity and require fuel for the energy that will be exerted over the 4 hour (or longer if additional time was added) contracted time.

Song Selection

What type of music do you play?

We can play just about anything! Take a look at our song list to see what we are currently playing. Anything from Jazz to Motown, Country to Pop, Rock and R&B – we play it all!

Where can I find the song list?

The master song list can be found on the website under ‘Songs’.

Can I request songs for the band to learn before the event?

Yes! You can request any song that is on our song list to be played for your event and we will do everything we can to fit those songs into our set lists. If you do not see a specific song, you may request the band to learn it for you! We will learn up to three songs for your event. Have more than three you want added to your night? Any additional songs can be added to our pre-recorded/mp3 playlist for the breaks. That way you can still hear the songs you love, even if the band can’t play it live.

Can I request clean versions of songs for my event?

Yes! This is your event and we understand that each event will have its own demographic and age range. We will clean up the lyrics for you by default unless otherwise requested that we use original lyrics.

Can you play music for the actual wedding ceremony?

Yes! We are happy to meet all your musical needs in addition to the entertainment of your wedding reception. If you would like to discuss additional music for your ceremony and/or cocktail hour, just give us a call at (972) 521-6771 or contact our Director of Sales, CK, at ck@intensitybands.com and we will be happy to provide you with a quote.

During the Event

How long does the band perform?

In10City Band typically follows a 4-hour block of time that includes three music sets. Additional time can be contractually added in 30-minute increments if desired.

How many breaks does the band take?

We only take two short breaks.

How long are the breaks?

Most bands follow the old standard of 3 (1-hour) sets in 4 hours, with 2 (30-minute) breaks. This was an old standard set up by some musician’s union before the invention of the wheel, but most bands around the country still follow it. We don’t.

Instead, we offer 200 minutes of live performance within a 4-hour timeline. This gives you 20 minutes more of live performance. We also shorten our 2 breaks to 20-minutes. Anything less than 20 minutes doesn’t really give your guests time to catch their breath, grab a cocktail and use the restroom. Anything more and you risk losing momentum.

How are the sets divided up?

Here is a quick breakdown of the typical set break down for an In10City Band event:

Set #1: 55 minutes of music – typically for guests’ dinner – Jazz music and Instrumentals are played.

 

Break #1: 20 minutes

 

Set #2: 55 minutes of music – typically Motown and/or Dance music.

 

Break #2: 20 minutes

 

Set #3: 90 minutes of full on high intensity dance party till the end!!!

Does the band DJ on breaks?

We play a set list of recorded music on each break. We can also play recorded music for UP TO one hour prior to performing. If you have special songs that you want played on a break, we ask that you put them on an mp3 player and give it to our Audio Engineer. Make sure that it’s unlocked, has plenty of battery and is on airplane mode.

Can the band Emcee?

There is a certain flow that needs to occur, for any event to be successful. If you choose, we will happily emcee your event and announce upcoming activities or other general announcements. For weddings, we will announce the entire wedding party, if you wish, or just the bride and groom for a Grand Entrance. We will also announce special activities/events such as Cake Cutting, Bouquet/Garter Toss, Toasts, etc. We also provide a wireless microphone for any speakers.

Can I play music from my iPod in-between sets?

Yes. You are more than welcome to provide an iPod or MP3 player with a playlist to play during our breaks. There should be enough music to cover one or both full 20-minute breaks, full battery life and it should be in airplane mode so that the music is not interrupted by service, phone calls, or notifications.

Can I use the mic for speeches?

Yes. You are welcome to use our microphones for your speeches, but we do request that the speeches take place during the sets so that our crew will have a proper break. If they are needed during breaks, additional compensation to those specific crew members will be required.

© 2018 In10City Band · Intensity Entertainment · 4395 Westgrove Dr, Addison, TX 75001 · (972) 521-6771 · All rights reserved.